If you have changed your insurance plan, make sure to tell us about it.
We accept payments via cash and check. Any check payment needs to be pre-approved.
Appointments
Our office works by appointment because we recognize the value of your time and design to serve you efficiently. Every effort is made to see our scheduled patients on time. Occasionally emergencies arise that may cause the delay of your appointment. We will make every effort to keep such delays to a minimum and will keep you informed of delay that occur.
If you are unable to keep your scheduled appointment, please call us at least 24 hours in advance. Also, if you know you are going to be late, please call. This courtesy allows us to accommodate other patients.
New Patients
On your first visit to our office, please plan to:
• Come a few minutes early so you'll have time to fill out the necessary forms.
• Bring a list of all medications you are presently taking, and any x-rays, medical records, and diagnostic testing results that you have.
• Bring your insurance card and a photo ID.
Release of Medical Information
Information will not be provided to a third party (attorney, physician, insurance company etc) unless we have a written authorization in our office. If you wish information about your condition to be provided to a third party, they should request the information in writing and provide us with a written authorization signed by you to do so. We will ensure that HIPPA requirements are met prior to release of medical information.
Prescription Refill
Prescriptions and refills can be requested by your pharmacist during our regular office hours. Have your pharmacy's phone number ready and call them at least two days before your prescription runs out. The pharmacist will obtain authorization from our physician.
If you are on certain medications, we do need you to come in for a check up before we can refill your prescription.
Direction to the Office, click for Map
- From Azusa Ave: Take Colima Rd, go east, make a left turn on Albatross then a quick right turn on Almahurst. Our office building is on the left.
From Fullerton Rd: Take Colima Rd, go west, make a right turn on Hanover then a quick left turn on Almahurst. Our office building is on the right.
Parking
Parking is available in front of the building.
Dr. William Bao, MD is currently welcoming new patients.
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